Welcome to Venetian-Craft! These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information
   1.1. Venetian-Craft is an online art and craft store that offers a wide range of handmade products.
   1.2. By using our website, you confirm that you are at least 18 years old or have obtained parental consent to use our services.
   1.3. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review the terms periodically.

2. Intellectual Property
   2.1. All content and materials on the Venetian-Craft website, including but not limited to text, images, graphics, logos, and designs, are protected by copyright, trademark, and other intellectual property laws.
   2.2. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

3. Product Information
   3.1. We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we cannot guarantee the accuracy or completeness of this information.
   3.2. We reserve the right to modify, discontinue, or change the prices of any product without prior notice.
   3.3. Colors and appearances of products may vary slightly due to the handmade nature of our items and differences in monitor settings. We cannot guarantee exact color accuracy.

4. Orders and Payments
   4.1. By placing an order on the Venetian-Craft website, you are making an offer to purchase the selected products.
   4.2. We reserve the right to accept or decline your order at our discretion. If we decline your order, we will notify you and provide a refund if applicable.
   4.3. Prices on our website are displayed in the currency specified, and all payments must be made in the specified currency.
   4.4. We accept various payment methods, including credit/debit cards, electronic transfers, or other payment processors as indicated during the checkout process.
   4.5. You are responsible for providing accurate and complete billing and shipping information. We are not liable for any delays or losses resulting from inaccurate information provided by you.

5. Shipping and Delivery
   5.1. We ship our products to the shipping address provided during the checkout process. It is your responsibility to ensure the accuracy of the shipping information.
   5.2. We aim to process and ship orders promptly, but delivery times may vary depending on your location and shipping method.
   5.3. Any customs duties, taxes, or additional charges imposed by your country are your responsibility.

6. Returns and Refunds
   6.1. If you are unsatisfied with your purchase, please contact us within 14 days of receiving the item to initiate a return or refund.
   6.2. Returned items must be in their original condition and packaging. We reserve the right to refuse returns if the product is damaged or used.
   6.3. Shipping costs for returning items are your responsibility, unless the return is due to a mistake on our part.
   6.4. Refunds will be processed within a reasonable time after receiving the returned item. The refund will be issued to the original payment method, excluding any shipping or handling charges.

7. Privacy Policy
   7.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.